Real customer story shared with consent. Name changed for privacy.
The Situation
After managing a 4-month digital transformation launch, Paulo experienced chronic anxiety, sleep disturbances, and decreased concentration. His doctor advised 3 days of mental wellness leave.
The Challenge
UnionBank’s progressive HR policy supports mental wellness, but proper medical documentation is still required for paid leave.
The Solution: DrCertificate Online Medical Certificate
Paulo used DrCertificate for a discreet mental wellness consultation. He reported symptoms of anxiety, poor sleep, and decreased energy. A licensed PRC doctor issued a 3-day mental wellness MC.
The Outcome
Paulo took 3 days to decompress. He returned with more structured boundaries and remained productive. His wellness MC remained confidential.
Related Mental Wellness Leave Services
View our Mental Wellness Leave service in Cebu City or explore all medical certificates available in Cebu City.
More Stories From BPO Professionals
DrCertificate serves thousands of BPO employees across Manila, Cebu, and Davao. Browse more customer case studies or read our guide to Philippine sick leave rules.
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