Medical certificates, without the unnecessary hassle.

An online doctor certificate is a document from a doctor about your health status. It can record illness or physical fitness. With DrCertificate, a certified doctor (MBBS, MD or MS) reviews your request and decides whether to issue one. Acceptance depends on the organisation you submit it to, so check first.

It usually takes about 30 minutes. For fitness cases, doctors review requests from 9 am to 9 pm IST Monday to Saturday, and 10 am to 8 pm IST on Sunday. If the doctor approves your request, your certificate is sent to your email as a PDF.

On DrCertificate, a certified doctor (MBBS, MD or MS) issues the certificate. The certificate is not for submission in India.

A certified doctor (MBBS, MD or MS) issues each certificate after reviewing your request, and the doctor may decline it. An approved certificate is a PDF with the doctor's registration number, digital signature and date. Acceptance depends on the organisation you submit it to, so check first.

The duration of sick leave depends on the medical assessment and the doctor’s discretion. Each case is individually evaluated. Specific institutional policies may also apply.

See a doctor in person if you are hospitalized, undergoing specialized treatment or have emergency symptoms. An online consultation can suit common, non-emergency situations, and the doctor may decline a request and advise an in-person visit. Acceptance depends on the organisation you submit it to, so check first.

Yes. The sick leave option covers students too, and an approved certificate gives the rest duration and the doctor's details to show your school or university. Ask them first whether they accept online medical notes.

You can apply by filling out a form with your health details. A certified doctor reviews them, may contact you by secure digital chat, and decides whether to issue a certificate about your fitness for activities such as study, work or travel.

Coverage of medical certificates by health insurance varies depending on the insurance policy. Typically, costs for online medical certificates are paid out of pocket unless explicitly covered by your health insurance plan in general telemedicine practice.

DrCertificate lists 10 countries in South East Asia: Singapore, Indonesia, the Philippines, Thailand, Vietnam, Malaysia, Cambodia, Laos, Myanmar and Brunei. Available services can differ, so check your country's page before you apply.

If the doctor declines your request, your payment is not refunded, because the fee pays for the doctor's review and not a guaranteed certificate. Doctors decline about 2% of requests, usually when the name and ID do not match or when the symptoms and details shared are inconsistent.

Your details go to the independent doctor who reviews your request, who uses them to decide whether to issue a certificate. For questions about how DrCertificate stores or handles your personal and health data, email care@drcertificate.com before you apply. Share only accurate details, because mismatched information is a common reason for refusal.

DrCertificate is for people aged 16 or older in the 10 South East Asian countries the platform serves. Certificates are not for submission in India, not for legal purposes and not for insurance. The service suits non emergency situations only, and it offers chat consultations, not video or in person visits.

DrCertificate does not offer recovery or caretaker certificates, and the application form has no option for them. The form covers four options only: sick leave, unfit to travel, work from home and medical fitness. If you need a recovery or caretaker note, ask a local clinic.

No, a certificate cannot be corrected once issued, unless the error came from the medical team. Check your name, ID and dates carefully on the form before paying. Payments are non refundable, except for a verified technical fault reported within 24 hours.

In most South East Asian countries, sick leave and work from home notes cover up to 7 days for generic symptoms, and fitness notes are generally valid for 30 days. The doctor decides the dates on your certificate, and your employer or school applies its own rules.